What we offer
When you engage Apex HR, we provide human-resources support and consultancy: things like drafting or reviewing employment contracts, advising on hiring, onboarding, performance, grievances, redundancies, general HR policies, compliance with employment law, and related HR support services.
What you (the client) agree to
- You’ll give us the information, access and cooperation we need (e.g. relevant documents, staff or records).
- You understand that our role is advisory: we provide guidance, drafts and recommendations — final decisions remain yours.
Fees and payment
- Fees will be set out in a Service Schedule or engagement letter at the start.
- You’ll be invoiced in UK pounds, with payment terms agreed upfront.
- Every year (on the anniversary of our engagement) we review fees and may adjust them — for example to reflect inflation or rising costs. We’ll tell you in writing if anything changes, giving you at least 30 days’ notice.
- If you don’t agree to new fees, you have the right to end our agreement.
Duration and flexibility
- The agreement runs from when we accept your instructions, for the period agreed — or until terminated by either party under the terms given.
- Either you or we can end the engagement with written notice. You’ll only be charged for work already done or committed.
Confidentiality and data protection
- We treat all the information you share with us as confidential.
- We only share it if you ask us to, or if we’re legally required to.
- When handling any personal or sensitive data, we follow UK data-protection laws.
Professional standards and liability
- We promise to do our work with reasonable care, consistent with established UK HR and employment-law practice standards.
- If, in rare cases, something goes wrong because of our negligence or failure to meet those standards, our liability is limited to the fees you paid us for the relevant services.
- That said, we cannot exclude legal liability for death or personal injury caused by negligence, or other liabilities which UK law won’t allow us to exclude.
Scope and changes
- What we do for you — the precise services, timing and deliverables — will always be set out in a Service Schedule or engagement letter.
- Anything outside that will need a written amendment to avoid misunderstandings.
- As laws, costs or business needs change, we may propose adjustments — but we’ll always alert you in advance.
What this isn’t
- We are not your employer, and this agreement does not create an employment relationship.
- We don’t take over your staff-management; we support, advise and guide — you remain responsible for final decisions, employment contracts, compliance, and outcomes.